A Washington State carrier has received major national recognition once again.
Peninsula Truck Lines was ranked the number one less-than-truckload carrier in the nation in the annual survey by the consulting and research firm Mastio and Company. Peninsula has been recognized this way in three of the last four years. This year’s ranking included 184 carriers.
Mastio’s rankings for 2022 showed Peninsula, which is based in Federal Way, Washington, was rated the highest overall for value and loyalty, This was the second consecutive year Peninsula was number one overall.
The surveyed freight customers — 1,600 in all — identified important differentiators when selecting a carrier for overall performance. Of all participating carriers, Peninsula Truck Lines ranked number one overall and in the following categories:
- Shipments delivered when promised
- Consistent transit times
- Courteous and professional drivers
- Responsiveness
- Proactive communications
- Ease of doing business
- Deserves my loyalty
- Overall value received
“We always appreciate hearing from freight customers about their needs and what hassle-free shipping means to them,” said Brent Vander Pol, president of Peninsula Truck Lines. “It feels good to tell our dedicated team that their hard work is noticed and appreciated.”
Peninsula Truck Lines has been a leading regional LTL carrier servicing the Northwest since 1951. Facilities throughout Washington and Oregon, and in Boise, Idaho, and Vancouver, BC enable Peninsula to provide expanded service throughout the region. In addition, carrier partnerships allow Peninsula Truck Lines to service other national regions and Canada.
The company. has 333 drivers, 297 tractors, 24 straight trucks, and 1,005 trailers.
Mastio and Company has been providing actionable insights and quantitative information since 1989 that helps forward-looking companies maximize business performance. This is the 18th edition of the LTL freight carrier survey.