TORONTO, Ont. –The Minister of Public Safety and Emergency
Preparedness, Ralph Goodale, recently responded to a CTA-led coalition
letter outlining concerns with Canada Border Services Agency (CBSA) IT
systems and the lack of resources being dedicated to staffing at the
The letter urged the government to take immediate action to address these recurring issues by increasing funding for the Agency.
The Minister’s response details actions taken by the Agency over the
last several months to deal with these issues, including the recruitment
of new staff, increased monitoring of border wait times, and
improvements CBSA has made to IT systems and border procedures to combat
The Minister also acknowledged CBSA has “a number of older systems”
and these issues have negatively impacted the supply chain. He added,
however, the government has made major investments in modernizing its
infrastructure and applications over the years and CBSA has placed the
movement of commercial conveyances as a top priority.
He explained CBSA will be “exploring opportunities for further
improvements through its Commercial Transformation Agenda.” This will
include examining ways to improve border wait times and developing more
consistent clearance requirements.
“CBSA staff have worked diligently to address staffing and IT issues
over the last few months,” said CTA’s director of policy and industry
awareness programs, Lak Shoan. “But CBSA will need to focus on upgrading
technology to meet the needs of the supply chain and the demands of
growing sectors such as e-commerce. These improvements will require
Source of article click here : Truck News